Plano, TX, US.
The Supervisor, Market Access in the Patient Therapy Access Department (PTA) will oversee all day-to-day processes related to assisting our patients with their pre-authorizations. Additionally, they will be responsible for delivering prior authorization related education to external customers and ensuring the efficient operation of the PTA department. The Market Access Supervisor is responsible for managing attendance, schedule adherence, and coverage assignment. They will also be responsible for training and supervising the activities of all their assigned direct reports.
This Position Is Based In Plano, TX.
What You’ll Work On
- Demonstrate the ability to lead by example within the department, to the Field Sales Team and the organization providing direct support for the PTA Manager and Director.
- Provide direct supervision in approving schedule changes and monitoring program attendance.
- Develop coverage and assignment strategies that align with business needs.
- Work independently and in collaboration with the PTA Leadership Team to drive improvements in tactical and strategic planning.
- Assist the PTA Leadership Team with special projects and process improvement initiatives.
- Promote teamwork and a positive work atmosphere among all team members.
- Demonstrate understanding of PTA SOPs and lead by example within the department, with assigned Abbott Businesses, and with customers.
- Provide direct support to PTA leadership.
- Work in collaboration with the PTA Leadership Team to drive process improvements in tactical and strategic planning.
- Provide supervision and guidance to assigned PTA Specialists in maintaining their caseloads and general duties.
- Responsible for specific “over and above” duties as defined and designated by the PTA Leadership.
- Provide support and back up to PTA Leadership.
- Serve as “subject matter experts” and mentors to all PTA Team Members and Business Unit Partners.
- Assist with maintaining and developing approved materials for PTA.
- Promote customer engagement by leading educational calls with provider offices and address customer grievances.
- Ensure departmental productivity and quality standards are upheld.
- Conduct annual performance reviews for direct reports to evaluate their performance against their set goals.
Required Qualifications
- Bachelor’s degree or 5+ years’ relevant experience in lieu of a 4-year degree.
- 5+ years’ experience in a utilization (medical approval), payer, or healthcare economics and reimbursement environment or similar work experience.
- Prior supervisory experience or demonstration of ability to lead others.
- General knowledge of private insurance, Worker’s Compensation and Medicare guidelines pertaining to Prospective and Retrospective Utilization Review.
- Experience in medical device or DME Billing a plus.
- Proficient with Microsoft Office (Word & Excel specifically).
- Knowledge of current CPT codes and familiarity with ICD-10CM (diagnosis coding).
- Ability to accurately meet required time frames/deadlines.
- Ability to work as a team player while informally leading other team members.
- Excellent communication skills; verbal and written.
- Ability to train/present concepts to others.
Other Skills/Characteristics
- Ability to motivate and positively influence direct reports and co-works toward the highest standards.
- Demonstrates a positive attitude.
- Detail oriented with core processes, documents, and support of all matters of policy.
- Good public speaking skills as demonstrated in communication with customers.
- Demonstrates ability to problem solve.
- Demonstrates responsible stewardship of all company resources.
- Excellent organization skills and ability to multi-task in a fast-paced environment.
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
The base pay for this position is $57,300.00 – $114,700.00. In specific locations, the pay range may vary from the range posted.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working At Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Neuromodulation
Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
This job is posted by Abbott.
This link brings you to the website of Abbott.
Please mention that you found the role via EuropeanHealthEconomics.com. Thank you and good luck!
