Remote, US.
Join Sanofi as a Field Reimbursement Manager (FRM) for the Dupixent Business Unit, covering the Boston North territory (Manchester, NH & Portland, ME). In this field-based role reporting to an FRM Director, you’ll serve as the go-to expert on patient access, reimbursement, and financial assistance. You’ll partner with Sales Teams, Market Access, and the Dupixent MyWay Patient Support Program to help patients navigate prior authorizations, appeals, and coverage challenges. By building strong relationships with healthcare providers, payers, and advocacy groups, you’ll execute strategic business plans that drive patient access and pull-through while ensuring an exceptional customer experience at every touchpoint.
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
Main Responsibilities:
The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business-related issues within the Dupixent Business Unit. The FRM is a critical front-line member of the Sanofi Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience. They will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull though efforts.
FRM responsibilities include but are not limited to the following:
- FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
- Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally to lead Dupixent pull through efforts assisting the ABM as appropriate
- Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs
- Plan and implement geographic business plans to support appropriate access to Dupixent
- Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent
- Establish positive and productive working relationships with all key customer segments (internal and external)
- Partner with Alliance colleagues to create a culture of respect and customer focus
- Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent
- As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
- Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent
About You:
Basic Qualifications:
- BA/BS Degree required
- Minimum 5+ years in the pharmaceutical/healthcare industry or other relevant experience,
- Previous experience in specialty biologics, pharmacy benefit reimbursement/access, specialty pharmacy, and/or Market Access a plus
- Ability to travel to meetings/trainings/programs as necessary – additional travel will be required within the assigned geography
- Demonstrated success of cross functional teamwork and working in a matrix and co-promote
- Must be energetic and driven to succeed
- Interpersonal skills including managing and resolving conflict and building strong working relationships
- Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment
- Excellent strategic thinking, analytical, and communication skills required
- Achieve and maintain compliance with all applicable Sanofi policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions
- Valid driver’s license.
Travel Requirements:
- ~50% travel, depending on geography
- Ability to travel to meetings/trainings/programs when necessary
Soft Skills:
- Candidates must complete all required fleet safety training and maintain an acceptable driving record, including a satisfactory history regarding accidents and incidents.
- As a healthcare company and vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. All U.S.-based roles require employees to be fully vaccinated against COVID-19 as part of their job responsibilities.
Why Choose Us?
- Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.
- Drive Progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
- Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
- Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
- Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
- Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
Salary Range USD 122,250.00 – 176,583.33
This job is posted by Sanofi.
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